Jake Basham

About Jake Basham

Experienced Lean Six Sigma Performance Excellence Coach with a demonstrated history of working in the hospital & health care industry. Skilled in Lean Process Improvement Facilitation, Project & Program Management, ITIL, IT Service Management, Team Building, IT Strategy, Contract Management and Healthcare Information Technology (HIT). Accomplishments include standing up Project Management Office, establishing IT Service Management department, negotiating outsourcing agreement for $1B regional healthcare organization, developing process improvement and project management standards and developing PI education curriculum. Proficient with:* Lean and Six Sigma tools* Minitab 18* MS Excel, Word, Powerpoint, Visio, Project* Strut and Blackboard

Experience

1. Manager, Performance Improvement and Project Management

   UofL Health

   Jan 2019 — Present · Louisville, KY, US

   Lead Process Improvement and Quality Project Management team working across multiple clinical and support departments to facilitate improvement teams, introduce Lean techniques, develop project plans and drive teams to reach goals. Job responsibilities include team facilitation, consulting and coaching to implementations, PI data analytics and continuously probing for opportunities to increase team performance and improve delivery care methods. Developed curriculum for PDSA and co-developer of Green Belt workshop in healthcare environment. Mentor and coach leaders and team members in process improvement and project management.

Education

• University of Louisville

  Master of Engineering (M.Eng.)

• University of Louisville

  Bachelor of Science (B.S.)

• Webster University

  MBA

Skills

• Ehr
• Visio
• Informatics
• Program Management
• Governance
• Business Process Improvement
• Data Analysis
• Business Analysis
• Emr
• Integration
• Project Portfolio Management
• Strategic Planning
• Team Facilitation
• Outsourcing
• Software Documentation
• Sdlc
• Software Project Management
• Performance Management
• Itil
• Project Management
• Security
• Healthcare Information Technology (Hit)
• Patient Safety
• Healthcare Information Technology
• IT Service Management
• Change Management
• Management Consulting
• Cross-Functional Team Leadership
• Process Improvement
• Vendor Management
• Pmo
• Pmp
• Leadership
• Management
• Team Building
• Organizational Development
• IT Strategy
• Information Technology