Jaival Mehta
Site Reliability Engineer @CI Financial
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WORK HISTORY
Site Reliability Engineer @CI Financial
Toronto, ON, CA
Lead design, deployment, and automation of Microsoft Azure infrastructure to improve uptime and scalability.Streamlined incident response and monitoring practices, reducing MTTR by 25% through ServiceNow integration and PowerShell automation.Manage and troubleshoot hybrid environments (Windows Server, Linux, SQL, VMware) ensuring SLA compliance.Collaborate with development and support teams to enhance release engineering and system reliability.Implement ITSM best practices and maintain compliance with internal security and audit requirements.Key Tools/Tech: Azure, PowerShell, ServiceNow, Windows Server, SQL/MySQL, VMware, Jira, Networking (TCP/IP, VPN)Key Projects : Infrastructure & Automation: Migrated archival workloads to AWS; upgraded Autosys Production environment; implemented DUCO automation for reconciliation.SFTP Integrations: Delivered Client Identifier SFTP for Montreal Exchange; automated Addepar and DCM Tax/CRM2 processes.Security & Compliance: Introduced Qualys vulnerability reporting; renewed CIIS public certificates; supported firewall migration testing (CDS/MQ).Resilience & DR: Executed DR testing.participated in CDCC industry resilience test; supported Hut8 failover readiness.
EDUCATION
Seneca Polytechnic
Ontario College Diploma
ABOUT JAIVAL MEHTA
Site Reliability Engineer with 7+ years of experience supporting and optimizing large‑scale, production environments across financial services and government organizations.I specialize in Azure and hybrid infrastructure, with a strong focus on system reliability, automation, and operational excellence. My day‑to‑day work includes designing resilient solutions, automating manual processes using PowerShell and Python, and implementing proactive monitoring to reduce downtime and improve service stability.I regularly collaborate with Security, Network, Cloud, DBA, and Application teams to deliver secure, compliant, and audit‑ready solutions including SFTP integrations, access controls, disaster recovery testing, server patching, and production deployments.I am passionate about continuous improvement, cybersecurity, and reliability engineering, and I enjoy building scalable infrastructure that aligns technology with business goals.Core Expertise:Azure | AWS | Windows Server | Linux | Active Directory | Exchange | Automation (PowerShell, Python)| SFTP | VMware | ServiceNow | Jira | Monitoring & Security | Autosys | Dynatrace | CyberArk | SQL | Active DirectoryCareer Focus:Senior Site Reliability Engineering, Infrastructure, or Cloud Engineering roles where reliability, automation, and security are critical.
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