Jaison John
Vice President - Bajaj Finance Ltd - Commercial Vehicles Finance
- Role
- Recovery Head at Bajaj Finserv
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Jaison John
With nearly three decades of dynamic leadership in the financial sector, I bring a wealth of experience driving business success, managing P&L, and spearheading retail loan operations. My journey encompasses a rich tapestry of roles, from leading diverse teams to independently overseeing end-to-end loan processes and optimizing recovery strategies for write-off loans.Throughout my career, I\'ve honed my skills across various domains including, retail sales of automotive, and two-wheeler loans, fostering robust growth in wholesale inventory funding, merchant acquiring, Phone Banking, Customer Service, and service to sales. My track record speaks for my ability to navigate complex market landscapes and deliver tangible results.I take pride in my capacity to inspire and lead large teams, fostering a culture of excellence and accountability at every level. Whether it\'s managing credit card issuance in emerging markets or overseeing automobile dealers\' inventory funding portfolios, I thrive on challenges and excel in delivering strategic solutions.As I embark on the next phase of my journey, I am eager to leverage my strategic mindset and comprehensive skill set in a pivotal leadership role. Ready to take on the challenges of CEO at an NBFC or Head of a Financial Institution, I am committed to driving innovation, fostering growth, and delivering exceptional value.Let\'s connect and explore how we can collaborate to redefine success in the financial industry.For further discussion, I can be reached at: j••••••••@gmail.com
Experience
Recovery Head
Apr 2020 — Present · Bengaluru, IN
Successfully managed loan write-offs and spearheaded efforts towards post-pandemic recovery. I strategically expanded the recovery team from 200 to 500 members, augmented agency capacity from 300 to 750, and revamped incentives to bolster our loan pool. Achieving a remarkable 68% recovery in the loan pool post-COVID, with ongoing efforts aimed at reaching a projected 90%, I also pioneered innovative projects such as the propensity-to-pay model and enhanced repossession capabilities. Additionally, I ensured legal and compliance integration in the recovery process by establishing a dedicated repossession team supported by legal measures. Implementing multichannel settlement initiatives through 23 call centers, I facilitated customer engagement and settlement discussions based on individual plans. Swiftly attracting top market talent post-COVID unlock, I surpassed organizational expectations, establishing a recovery strategy that set an industry benchmark, prompting other financiers to seek support in adopting our successful model.
Education
MGUniversity
Master of Arts - MA, Literature
1994
Indian Institute of Management, Calcutta
Advanced program in FinTech and Financial Blockchain (APFFB), FinTech
2019 — 2020
Indian Institute of Management, Calcutta
EPBM, Business Management
2007 — 2009
Delhi University
Bachelor of Laws - LLB
1999
MGUniversity
Bachelor of Arts - BA, Literature
1992
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