Sudhanshu Jaiswal
Consultant (BOTIM) @ IBT Global | Operations Customer Expert (Flipkart) @ Teleperformance | US Bench Sales Recruiter @ Radiance Technologies | IT Services | IT Consulting
- Role
- Customer Service Consultant at IBT: تمكين عملك مع التكنولوجيا
- Location
- Gorakhpur, UP, IN
- LinkedIn followers
- 500 followers
About Sudhanshu Jaiswal
Operations and customer support professional with 6 months+ of hands-on experience in service delivery and process support. Results-oriented with practical experience in client handling, process execution, and quality assurance. Strong interpersonal skills with a focus on efficiency, accuracy, and continuous improvement.
Experience
Customer Service Consultant
IBT: تمكين عملك مع التكنولوجيا
Mar 2026 — Present · Ahmedabad, IN
Working as an Operational Support Associate at IBT, leveraging the BOTIM application to facilitate seamless financial transactions, real-time video communication, and customer support services. Adept at managing end-to-end operational workflows, ensuring accuracy, efficiency, and compliance in transaction processing. Skilled in delivering high-quality client assistance through chat and video channels, resolving queries with a customer-centric approach. Demonstrates strong problem-solving abilities, attention to detail, and the capability to thrive in a fast-paced, technology-driven environment while maintaining operational excellence.
Education
Lovely Professional University
Bachelor of Technology - BTech, Computer Science And Engineering
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