Jairus Jones

Experience

1. Supply Chain Manager (Transportation)

   Amazon

   Apr 2022 — Present · Atlanta, GA, US

   Collaborate on the design, development, and delivery of key programs, metrics, reports, analyses, and dashboards to drive key business decisions across customer-facing programs • Educate internal and external senior business leaders on how to most efficiently expand and leverage the Linehaul program• Pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and perform ad hoc reporting and analysis as needed• Increased the efficiency of a field operations program through the development of a data-driven process that identified and removed external partners who failed to meet performance standards• Developed an Excel macro that sends account-specific updates to external partners, resulting in a reduction in the time spent compiling information and drafting emails • Authored and published customer-facing policies outlining program expectations and guidelines, addressing knowledge gaps identified through field research• Created communication procedures used by the carrier performance team to streamline correspondence and reduce churn, which improved SLA

Education

• Georgia State University

  Marketing

• Brookwood High School

  High School Diploma

Skills

• Teamwork
• Social Networking
• Social Media Marketing
• Public Speaking
• Social Media
• Time Management
• Leadership
• Customer Service
• Microsoft Excel
• Powerpoint
• Event Planning
• Marketing Strategy
• Microsoft Word
• Microsoft Office
• Facebook