Jaiprakash Nagotra
Serving Notice Period | ITSM | GRC : IRM | VR | Servicenow developer
- Role
- System Engineer at Infosys
- Location
- Nagpur, IN
- LinkedIn followers
- 500 followers
About Jaiprakash Nagotra
My career in ServiceNow has been a fascinating blend of challenge and reward. I\'ve gained practical experience in ServiceNow that goes beyond just coding. I thrive on tackling new, complex tasks and finding solutions, even when they seem like uncharted territory.
Experience
System Engineer
Feb 2022 — Present · Nagpur, IN
20••••24Role: Servicenow developerModules: GRC: RISK MANAGEMENT, VRMoved to the implementation of Risk management and vulnerability response for the same client. Overtook responsibility of the implementation along with other teammates. Implemented various transform maps to migrate the legacy data from DSM to servicenow. Took part in the hypercare activities along with client training.For vulnerability response implemented exception rules, assignment rules, remediation task rules, target rules etc. along with client training.20••••23Role: Servicenoe Developer(ITSM)Module: ITSMStarted with the implementation/migration project for APAC region client. Initially started working on the catalog items leveraging ui policies, client scripts and script includes.Moved into completely new and exciting implementation of Now mobile app and Agent mobile app provided by servicenow. Took the sole responsibility of implementing the mobile apps as per customer requirements. Also took part in implementation of incident management.Involved in client/user training wherein I provided detailed sessions about the use of the now platform.
Education
Savitribai Phule Pune University
Bachelor of Engineering, Civil Engineering
2017 — 2020
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