Jaipal C.

Senior Program Manager -transformation & Operational Excellence @Virgin Media O2

Leicester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2024 — Present

Senior Program Manager -transformation & Operational Excellence @Virgin Media O2

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London, GB

EDUCATION

N/A

Delhi University

Bachelor’s Degree, Commerce

SKILLS

Process ModelingEpiplex 500Process Control Review & DesignProcess ImprovementHroSustaining Process ImprovementsTeam ManagementBusiness Process AnalysisManagementPeople ManagementData Driven Decision MakingProject PlanningStatistical Process Control (Spc)Defined ContributionCustomer Relationship ManagementContinuous Process ImprovementRoot Cause AnalysisLocalizationBusiness Process ManagementLean Six SigmaPerformance ManagementFinancial ServicesBusiness StrategyLeanVisioVendor ManagementMinitabBusiness Process Re-EngineeringTeam LeadershipPension AdministrationOutsourcingData-Driven Decision MakingProject ManagementCustomer ServiceDefined BenefitProblem SolvingOperations ManagementKpoIdentifying Improvement OpportunitiesMis

ABOUT JAIPAL C.

Passionate Architect of Operational Excellence | Lean Six Sigma Black Belt & Digital Transformation Leader with 15+ Years of Proven Expertise. Adept at navigating the intricate intersection of people, processes, clients, and stakeholders to cultivate high-performing teams and drive transformative strategies. Recognized for propelling businesses towards financial success through strategic development and implementation.My journey spans: Lean Six Sigma & Digital Transformation Business/Process Excellence (OPEX) Continuous Process Improvement, Lean & Business Process Re-Engineering Business Model & Operating Model Design Digital Strategy & Transformation | Digital Capabilities & Technology🤝 Client, Vendor & Stakeholder Management People, Process & Project ManagementIn-depth Domain Expertise: Banking - Retail & Commercial Credit, Financial Crime Compliance Wealth Management - Defined Benefits Pension Consulting Insurance & Mortgage Operations Telecom Operations Localization & GlobalizationTechnical Proficiency: Minitab, Power BI, ARIS, SAP Signavio, Jira, Miro, UiPath, RPAI thrive in challenging landscapes, leveraging strong communication, interpersonal, and organizational skills. Whether leading teams or working independently, I deliver high-quality results swiftly and accurately. Let\'s connect to explore how I can contribute to your organization\'s journey of innovation and excellence!

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Jaipal C. — Senior Program Manager -transformation & Operational Excellence at Virgin Media O2 in Leicester, GB | Unifers