Madhu Jain
Director of Product, Data and Engineering Member of Executive Leadership @Fresh Tracks Canada
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WORK HISTORY
Director of Product, Data and Engineering Member of Executive Leadership @Fresh Tracks Canada
Vancouver, BC, CA
At Fresh Tracks Canada, I lead the full Technology, Data, Product, and Engineering portfolio for a XXM+ travel business, driving the digital transformation that will support our next stage of growth. My focus spans platform architecture, AI enablement, operational automation, and building a high-performing org across Engineering, Product, Data, QA, IT, and DevOps.I own the multi-year strategy for our booking and pricing platforms, Salesforce/CRM ecosystem, trip costing modernization, supplier API integrations, and inventory management - establishing a single commercial and operational source of truth. I’ve strengthened reliability, modernized legacy systems into a scalable API-first architecture, and advanced our cloud, data, and FinOps practices to improve performance.
EDUCATION
Ryerson University
MASc , Electrical and Computer Engineering
Punjab Technical University
B.Tech (Hons.), Electronics and Communication Engineering
Harvard University
Graduate Course credit (in-person enrollment)
SKILLS
ABOUT MADHU JAIN
As a seasoned technology executive with over 19 years of experience, I bring a track record of delivering high-impact, large-scale technology initiatives across high-growth startups and global enterprises. My strength lies in translating complex business goals into product and technology strategies that drive real results.I’ve led P&L‑driven technology orgs, partnered closely with executive leadership on company-level budgeting and cost optimization, and played a hands-on role in aligning product and engineering roadmaps to broader revenue strategy, market positioning, and EBITDA goals. From launching new products to modernizing legacy systems, I’ve consistently tied technical execution to clear business outcomes.My domain experience spans quantum computing, gaming, enterprise software, travel, supply chain systems, and agentic AI, with successful MVP launches that moved the needle on product-market fit and customer retention. I’ve also conducted competitive and industry analysis to inform build-vs-buy decisions, pricing models, and platform investments.I’ve built and scaled engineering, QA, DevOps, and platform teams from scratch, introduced agile planning cadences, and implemented CI/CD pipelines that reduced lead time and improved developer productivity. I have also led on-prem and SaaS product transformations, and driven cloud modernization efforts aligned with cost control and strategic velocity.On the global talent front, I’ve structured offshore vendor partnerships to complement in-house teams, ensuring delivery alignment, clear performance metrics, and long-term collaboration across time zones.People remain at the heart of my leadership philosophy. I take pride in hiring and retaining high-performing talent, nurturing inclusive teams, and mentoring the next generation of tech leaders - in both industry and non-profit settings.
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