Jainender Dewatwal
Senior Manager – JCB India | ex-Tata Hitachi | Aftermarket & Service Strategy | Dealer Network Performance | Customer Experience | Heavy Equipment
- Role
- Sr Manager- Parts and Product Support at Jcb India Ltd
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Jainender Dewatwal
Senior Manager at JCB India Ltd. with extensive experience in aftermarket operations, service strategy, and dealer network performance within the heavy equipment industry. I lead parts, product support, and service operations across multi-state regions, with a strong focus on machine uptime, customer experience, and aftermarket revenue growth.I specialize in building dealer capability, improving service KPIs, and driving cross-functional collaboration to deliver sustainable business results. Previously with Tata Hitachi, I bring a deep understanding of OEM–dealer ecosystems and customer-centric service models.
Experience
Sr Manager- Parts and Product Support
Jul 2025 — Present · Chandigarh, IN
Territory: Punjab and Jammu & Kashmir
Education
Shri Maheshwari Sr. Sec. School - India
12th
National Institute of Technology Rourkela
Bachelor of Technology - BTech
Indian Institute of Management, Kozhikode
Master of Business Administration - MBA
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