Shalini Jain
Product Management Director @Salesforce
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WORK HISTORY
Product Management Director @Salesforce
San Francisco, CA, US
EDUCATION
College of Technology and Engineering
Bachelor of Engineering - BE, Information Technology
Carnegie Mellon University
Master of Science - MS, Software Management
ABOUT SHALINI JAIN
With over 11 years of experience in software product development and management, I aim to leave a transformational impact on society by building innovative and reliable products. I\'m currently a Product Management Director at Salesforce, focused at building AI products that power the workflows of Salesforce Developers all over the globe.Previously, I worked as a Senior Product Manager at Motorola Solutions and led the development of a scalable observability and developer productivity platform that helped engineers across the organization monitor and improve mission-critical software applications.Prior to that at Microsoft, I led large-scale client implementations, including the development of the Paid Family and Medical Leave platform with Washington’s Employment Security Department. The goal of the platform was to streamline the claim processing and payments, and in the span of the first two years after launch, a total of over 1 million applications were processed, distributing a sum of $5 billion in benefits. I enjoy working with cross-functional teams and driving ideas from conception to execution, bringing a touch of creativity and innovation to everything I do. I strongly believe that diversity of thoughts, opinions, cultures, backgrounds, cognition, and experience plays an important part in creating breakthrough value propositions.I also have a passion for learning and mentoring, as evidenced by my contributions as a graduate teaching assistant at Carnegie Mellon University, where I coached and mentored students on strategies for the software industry.Key Skills:Business: Product Management, Product, Strategy, Product Requirement Document, Cross-functional Team Leadership, Agile Methodologies, Requirement Gathering, User Research, Technical Documentation, Partner Enablement, Competitive AnalysisTechnical: Data Analysis, User Experience Design, Project Management, Databases, Cloud Computing, APIs, A/B Testing, Artificial Intelligence (AI), Machine Learning, Generative AI, Large Language Models (LLMs), Natural Language ProcessingTools: Microsoft Office, Tableau, Python, Dynamics 365, Confluence, JIRA, Miro, Figma
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