Jaimy J.
Program Manager | Workforce & Education Programs | Corporate–Nonprofit Partnerships
- Role
- Account Services Representative at Lightstream By Truist
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Jaimy J.
Program Manager leading workforce and education programs end to end, managing stakeholders, timelines, and outcomes across nonprofit and university-affiliated initiatives in partnership with major corporate employers.I manage workforce and education programs from application and onboarding through coaching, placement, and employer engagement. My work sits at the intersection of nonprofit, higher education, and corporate partners, ensuring programs run smoothly and deliver measurable outcomes.I am interested in Program Manager and Program Operations roles within workforce development, education services, and operational teams where structure, execution, and impact matter.
Experience
Account Services Representative
Sep 2025 — Present · Arlington, TX, US
Currently serving as an Associate Service Representative at LighStream by Truist, supporting customer-facing operations within a regulated financial services environment. Responsible for managing high-volume inquiries, navigating complex systems, and ensuring accurate resolution while adhering to compliance, quality, and service standards.
Education
Northeastern University
Master of Science - MS, Organizational Leadership
Framingham High School
High School Diploma
2009 — 2011
Framingham State University
Bachelor of Arts (B.A.), Sociology
2014 — 2017
Massachusetts Bay Community College
Associate of Science (A.S.), General Studies
2011 — 2014
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