Jaimon Mathew
Sr Technical Writer at Finastra
- Role
- Sr Technical Writer at Finastra
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
Experience
Sr Technical Writer
Feb 2016 — Present · Bengaluru, IN
Building and delivering solutions that meet or exceed customer expectations• Establishing and maintaining effective relationships with all stakeholders• Leading the process of migrating online help (master project with more than 60 child projects)• Creating Stylesheets and Skin files for Online Help and Administrator’s Guide in MadCap Flare • Attending the global mainline review meetings with all stakeholders from US and Europe• Creating multiple documents from scratch• Mentoring junior writers• Documenting SOAP APIs and REST APIs using Swagger
Education
Hemwati Nandan Bahuguna Garhwal University
MA
Skills
- Agile Methodologies
- Technical Writing
- Dita
- Single Sourcing
- Content Management
- Visio
- Requirements Analysis
- Framemaker
- Technical Communication
- Software Documentation
- Technical Documentation
- Online Help
- Snagit
- Captivate
- Xml
- Content Development
- Madcap Flare
- Manuals
- Team Management
- Robohelp
- Technical Project Leadership
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