Jaimin Desai

About Jaimin Desai

IT professional with 23+ years of experience in program management, service delivery and operation. Working with BFSI, Health, Telecommunication, Government, Manufacturing, ITES sector’s, creating value through systems and process re-engineering. Extensive analysis experience in business and delivery to identify opportunity and create provide solution, demonstrating capabilities to clients. Expertise in swiftly ramping up projects with cross functional skills and ensuring timely deliverable within pre-set cost parameters. Conducting internal process reviews for ensuring strict adherence to the process parameters / systems, and engaging with the leadership to design, implement and manage score card KPIs and design new metrics.

Experience

1. Delivery Head

   Wipro

   Nov 2011 — Present · Mumbai, IN

   Spear head and manage various end to end projects across BFSI domain • Managing 100+ customers PAN India with team of ~450 resources with P&L ownership Key Projects Under Taken 1. Implementing and managing Core Banking System (CBS) along with surround applications for 104 Cooperative Banks PAN India 2. Development and Implementation of Core Insurance System for Deposit Insurance and Credit Guarantee Cooperation (DICGC), RBI. Implementation of SDWAN for RBI. Risk Analytics implementation for Central Bank Of India and Bank of Baroda. Data ware house implementation for IDFC and UBI. Development and managing of websites for SBI foreign Valuation: INR 750 Crores | Team Size - 430 resources. Highlights: • Identify and evaluate the risks to the organization\'s stakeholders and implement measures to control risks. • Coordinate and liaise with various senior officials such as customer CXO level, IAS Officers and key stake holders from finance ministry. • Conduct stringent governance to track project progress. • Minimising and streamlining overhead expenses, improving margins, controlling penalties by improving SLAs. • Cross training of teams on various technologies for improved service and reducing cost of delivery. • Turned around underperforming projects by re-negotiating high risk contractual deliverable and bringing down cost by 30-40% and improved GM from 8% to 40%. • Generating additional revenue through account mining for year-on-year revenue gains and margins. • Constantly achieving high CSAT score.

Education

• University of Mumbai

  B Com, Commerce