Jaimey Bly

About Jaimey Bly

Results-driven leader with repeated success delivering the vision and strategic plans necessary to achieve cohesive, seamless operations, grounded on elevating operational effectiveness and employee capability. Hone background in service & retail leadership to mobilize teams and sizeable departments to prioritize quality customer service, excellence in work performance, and ownership in deliverables. Establish credibility throughout organizations as an effective developer of solutions to business challenges through strong collaboration, program and project management. Adaptable and flexible to changing needs and environments; well-versed in directing multiple capabilities, data governance, quality assurance, and staff training. Committed to employee engagement and community involvement. Areas of Expertise Retail Sales & Management P&C & Life Insurance Operations Data Analytics & Reporting Data Governance Vendor Negotiation Contact Center Technology Project Management Business Process Outsourcing Process Improvements Operations Management Staff Training & Development Strategic Planning & Analysis.

Experience

1. AVP North American Operations Execution Lead

   安達

   Aug 2022 — Present · Charlotte, NC, US

   Leading cross-functional teams of business/functional leaders and IT working groups to provide strategic leadership, assess, identify, and implementation of pragmatic and innovative automation and digitization solutions.

Education

• Ohio Dominican University

  Masters, Business Administration

  2004 — 2006

• LOMA (Life Office Management Association)

  AFSI, Associate, Financial Service Institute

  2007

• LOMA (Life Office Management Association)

  FLMI, Fellow, Life Management Institute

  2006

• Franklin University

  BS, Accounting

Skills

• Insurance
• Project Management
• Training
• Recruiting
• Temporary Placement
• Process Improvement
• Risk Management
• Coaching
• Strategic Planning
• Change Management
• Business Analysis
• Customer Service
• Leadership
• Financial Analysis
• Management
• Team Building
• Microsoft Office
• Leadership Development
• Program Management
• Outsourcing
• Vendor Management
• Business Process Improvement
• Life Insurance
• Continuous Improvement
• Key Performance Indicators
• Performance Management
• Strategic Financial Planning
• Microsoft Excel
• Facilities Management
• Business Continuity
• Teaching
• Retail Sales
• Event Planning
• Policy
• Financial Services
• Analysis
• Employee Benefits
• Finance
• Call Centers
• Investments