Jaime Lau

Director, Strategic Engagement @Florence Healthcare

Alameda, CA, US
EMAILS
j••••••••@florencehc.com
MOBILE NUMBERS
+14•••••••07

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WORK HISTORY

Jun 2025 — Present

Director, Strategic Engagement @Florence Healthcare

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I lead large-scale product and portfolio initiatives in the clinical trial ecosystem, working closely with global pharmaceutical sponsors and internal product, engineering, and operations teams.My focus is on setting direction, creating clarity, and guiding teams through complex delivery environments — balancing near-term execution with long-term platform and partnership goals.

EDUCATION

N/A

Northwestern University - Kellogg School of Management

Certified, AI-Driven Product Strategy

2025 — 2026

Northwestern University - Kellogg School of Management

Certified, Advanced Certificate in AI and Product Strategy

2011 — 2011

Cornell University

Certified, Project Leadership

N/A

Northwestern University - Kellogg School of Management

Certified, AI Strategies for Business Transformation

2005 — 2007

Claremont Graduate University

Master of Business and Science (MBS), Business of Bioscience

1997 — 2002

University of California, Davis

Bachelor's degree, Biology/Biological Sciences, General

SKILLS

Cross-Functional Team LeadershipSoftware DocumentationSdlcPharmaceutical IndustryBusiness Process ImprovementTrainingClinical TrialsU.s. Title 21 Cfr Part 11 RegulationAnalysisProcess ImprovementProduct AnalysisIvr/IwrSoftware Development Life Cycle (Sdlc)Business Process DesignGxpManagementInventory ManagementAgile & Waterfall MethodologiesBusiness AnalysisProduct ManagementProject ManagementQuality Assurance21 Cfr Part 11Leadership

ABOUT JAIME LAU

I’ve spent more than 15 years working in and around clinical trials and regulated healthcare technology, helping teams turn complex requirements into systems that actually work in the real world.What’s mattered most in my career isn’t shipping features quickly — it’s making good decisions when things are complex, regulated, and high-stakes. I’m most effective when I’m guiding teams through ambiguity, helping leaders see tradeoffs clearly, and creating enough structure for smart people to do their best work.Today, I lead enterprise-scale initiatives in the clinical trial space, partnering closely with pharmaceutical sponsors, engineering leaders, and clinical teams. A big part of my role is translation: aligning business goals with technical realities, helping teams understand why a decision matters, and ensuring leaders have the clarity they need to move forward with confidence.My leadership style is calm, direct, and team-first. I care deeply about building trust — with the teams I lead, with partners, and with executives who rely on the systems we build. I’m comfortable making hard calls, slowing things down when it’s the right thing to do, and pushing forward when progress matters most.I’m especially drawn to work where thoughtful product leadership directly supports how medicines are developed, tested, and ultimately brought to patients.

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