Jaime Franklin
Who you become in the future depends on the skills you choose to acquire today.
- Role
- Director - Finance and Administration at Onit.Services
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Jaime Franklin
Chronic puzzle-seeker, solver & lifelong learner dedicated to approaching complicated…
Experience
Director - Finance and Administration
Mar 2014 — Present · Houston, TX, US
Develop, direct and manage operational, financial & administrative functions in support of client requirements.Integrated 5 disjointed systems into 1 front and back office interface to engage & facilitate communication between multiple sites, vendors, leaders, clients & teams. Developed the First Call Resolution Platform to efficiently handle disputes, archive documents, improve communication and reduce workflow bottlenecks. Results included an 18% client quality score Improvement, 46% decrease in average handle time and creation of a 100% online document archive and retrieval system Implemented tools to reduce rework, duplication and repetitive task by 64% compared to the previous period.
Education
University of St. Thomas (TX)
BBA, Finance
1994 — 1998
El Instituto de Lenguas y Cultura Española
Certificate of Advanced Cultural Studies
Skills
- Executive Management
- Business Planning
- Crm
- Analysis
- Negotiation
- Strategy
- Credit
- Financial Modeling
- Sarbanes-Oxley Act
- Leadership
- Natural Gas
- Energy Markets
- Accounting
- Forecasting
- Business Analysis
- Financial Analysis
- Due Diligence
- Sales
- Financial Risk
- Team Building
- Management
- Strategic Planning
- Process Improvement
- Risk Management
- Financial Reporting
- Variance Analysis
- Mergers
- Project Management
- Contract Negotiation
- Business Process Improvement
- Budgets
- Valuation
- Finance
- Energy
- Customer Service
- Mergers & Acquisitions
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