Jaime Leclair-Roy
- Role
- Director, Customer Care (Dunkin & Baskin-robbins) at Inspire
- Location
- Canton, MA, US
- LinkedIn followers
- 500 followers
Experience
Director, Customer Care (Dunkin & Baskin-robbins)
Apr 2014 — Present
Skills
- Microsoft Excel
- Coaching
- Management
- Financial Services
- Forecasting
- Workforce Management
- Vendor Management
- Retail
- Microsoft Office
- Access
- Call Centers
- Training
- Performance Management
- Microsoft Word
- Process Improvement
- Call Center
- Software Documentation
- Team Building
- Business Analysis
- Customer Satisfaction
- Outsourcing
- Strategic Planning
- Change Management
- Leadership
- Operations Management
- Employee Training
- Customer Service
- Quality Assurance
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