Jaime Fernandez

Corporate Director, Global Housekeeping Services @Hilton Grand Vacations

Orlando, FL, US
EMAILS
j••••••••@hgv.com
MOBILE NUMBERS
+14•••••••32

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WORK HISTORY

Jul 2024 — Present

Corporate Director, Global Housekeeping Services @Hilton Grand Vacations

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Orlando, FL, US

As Corporate Director of Housekeeping, I lead global housekeeping operations at Hilton Grand Vacations, ensuring exceptional cleanliness, efficiency, and guest satisfaction across all properties. In this role, I drive process improvements, manage multi-million-dollar budgets, and collaborate closely with the resorts on strategic initiatives and vendor relationships. My focus is on operational excellence, innovative solutions, and maintaining the highest standards in guest service.

EDUCATION

2000 — 2005

Utesa Dominican Republic

System Engineering

SKILLS

Front OfficeTeam BuildingCustomer ServiceOnqBudgetsHotelsResortsYield ManagementPre-OpeningLaundryProperty Management SystemsHospitality IndustryTrainingCustomer SatisfactionOpening HotelsHospitality ManagementRooms DivisionRevenue AnalysisLeisureHotel ManagementGuest Service ManagementHotel AdministrationHospitality

ABOUT JAIME FERNANDEZ

I began my journey in hospitality in 2005 as a migrant from the Dominican Republic. I…

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