Jaime Daza Gonzalez

About Jaime Daza Gonzalez

Operations Manager at Odeko focused on building reliable, scalable operations through systems, data, and process improvement. I run day-to-day distribution and fulfillment execution in Washington, DC, supporting next-day delivery and product availability across customer routes while maintaining strong standards in safety, accuracy, and service.My strength is bridging the gap between “what needs to happen on the floor” and “how the system should work.” I use ERP and warehouse tools (NetSuite, RF Smart, ShipStation) to improve visibility, reduce manual work, and drive better decisions through clean data and clear metrics. I’m especially interested in operations systems, automation, and continuous improvement that makes teams faster, more consistent, and easier to scale.Previously, I led end-to-end logistics and multi-temperature warehouse operations supporting 25 Compass Coffee cafés across the DMV, including new café openings, inventory optimization, and reporting that kept stores in stock and launches on track.I’m always open to connecting with people working in operations systems, supply chain tech, process improvement, and ops analytics.

Experience

1. Operations Manager

   Odeko

   Dec 2025 — Present · Washington, DC, US

   Operations Manager leading day-to-day distribution and fulfillment for Odeko’s Washington, DC operation, supporting next-day delivery and product availability across customer routes. Own floor operations across receiving, inventory control, picking, packing, staging, and dispatch readiness, while leading shift teams, enforcing SOP and safety standards, and driving continuous improvement in throughput, accuracy, and service performance. Operate in NetSuite and warehouse shipping tools including RF Smart and ShipStation, partnering with warehouse leadership and cross-functional teams to resolve issues quickly and keep operations running smoothly.Key responsibilities and impact• Lead daily warehouse execution across receiving, putaway, storage, pick, pack, staging, and dispatch readiness to hit fulfillment cutoffs• Direct shift plans and real-time prioritization, reallocating labor as needed to protect service levels, accuracy, and throughput• Maintain inventory accuracy through cycle counts, adjustments, FIFO rotation discipline, and root-cause resolution for variances and shortages• Improve standard work through SOP reinforcement, safety compliance, and quality checks to reduce defects and rework• Build operational visibility using NetSuite saved searches and reporting to support purchasing, labor planning, and execution decisions

Education

• CESA

  Business Administration and Management, General

  2016 — 2018

• Wilmington University

  Master of Science - MS, Information Systems Technologies — Information Assurance

• Goldey-Beacom College

  Bachelor of Business Administration - BBA, Business Administration and Management, General

  2019 — 2020

• Wilmington University

  Master of Science - MS, Information Systems Technologies — Technology Project Management