Jai Khubber

About Jai Khubber

An IT leader with progressive 23+ years of leadership experience in IT Infrastructure, Cloud, Security, End User Computing, Network, Applications & IT Operations.IT Competencies- IT Infrastructure and Security- Digital Workplace Services/EUC- Automation, AIOPS and AI- Cloud Computing/Network- Middleware, Collaboration, ERP and BI Platforms- IT Operations Management- Program and Vendor Management - IT Service Management (ITSM)

Experience

1. Senior Director IT - Global IT Ops, Infra and Modern Workplace

   Cognizant

   Jan 2024 — Present · IN

   Accountable for the strategic oversight of IT Operations, Infrastructure, Digital Workplace Services, and Digital Experience on a global scale. Provides comprehensive support to a workforce exceeding 350K associates and employees, distributed across more than 40 countries and over 100 campuses and offices worldwide. The role ensures operational excellence, alignment with business objectives, and delivery of high-quality digital services to all stakeholders. Key Areas of Responsibility:• End User Computing: Management and optimisation of end user computing environments to ensure seamless access, productivity, and security for all users. • Unified Collaboration & Communication: Implementation and support of integrated collaboration platforms, enabling efficient communication and teamwork across diverse geographies. • Enterprise Mobility: Oversight of mobility solutions that empower employees to work securely and effectively from any location. • Unified Site Support Services: Delivery of consistent and high-quality on-site IT support services to maintain business continuity and user satisfaction. • Business Enablement, Support & IT Experience: Facilitation of business processes through robust IT support, ensuring an enhanced user experience and operational efficiency. • IT Infrastructure Build and Enablement for New Campuses and Offices: Leading the design, deployment, and operational readiness of IT infrastructure to support the organisation’s expansion initiatives. Additional Responsibilities• Further responsible for solutioning and delivery of Infrastructure and Information Security for the GCC Service Line.Leadership and Financial Stewardship• Leads a global team comprising more than 450 associates.• Holds direct and indirect accountability for managing an annual budget of USD 100 million.

Education

• Army Public School (APS)

  High School, Science

  1995 — 1997

• Delhi University

  Bachelor’s Degree

• SPJIMR SP Jain Institute of Management & Research

  Master’s Degree