Jaidev U.

About Jaidev U.

As a Senior Engineer with over 6 years of experience specializing in System Administration and Infrastructure Services, I’ve had the privilege of working with cutting-edge technologies to design, implement, and maintain robust IT systems that drive business success.With a focus on optimizing performance, ensuring security, and enabling scalability, my role involves everything from managing complex systems & networks to automating processes that enhance efficiency. Every day brings a new challenge, and I thrive on the opportunity to innovate and solve problems.

Experience

1. Senior Engineer - Product Development

   HARMAN India

   Jun 2025 — Present · Bengaluru, IN

   Working as part of the Cloud & Digital Infrastructure Services Business Unit within the Healthcare & Life Sciences vertical, delivering managed IT infrastructure services to support critical enterprise operations.As Senior Engineer - Product Development specializing in Linux and Oracle Cloud Infrastructure (OCI), I play a versatile role within a dynamic Managed IT Services team supporting a healthcare client. I am entrusted with multiple responsibilities, ranging from system monitoring and incident management to technical documentation and vendor coordination.I actively contribute to the stability and efficiency of critical systems by: • Proactive monitoring of Linux environments and other cloud resources using LogicMonitor, ensuring high availability, performance & compliance.• Ownership of system patching and maintenance cycles through change requests to safeguard against vulnerabilities and ensure infrastructure security and stability. • Documenting Standard Operating Procedures (SOPs), Knowledge Articles, and Technical Guides to promote operational consistency, knowledge sharing & continuous improvement. • Liaising with vendor support teams to escalate, track and resolve system issues, defects, and bugs in a timely and effective manner.• Driving automation as a side initiative, streamlining routine tasks and enhancing efficiency through scripting and process optimization.My role demands a balance of hands-on technical skills, process-driven documentation, and cross-team collaboration all of which are critical in delivering secure and reliable IT services within a regulated healthcare environment.

Education

• Sri Vidya Mandir Ind Pre-University College

  PUC, PCME

• MES PU College of Arts, Commerce and Science

  Primary School

• Sri Sathya Sai Institute of Higher Learning

  High School Diploma

• Sir M Visvesvaraya Institute Of Technology

  Bachelor of Engineering - BE, Computer Science

  2014 — 2018