Jai Cave
Technical Operations Director @Envy Post Production
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WORK HISTORY
Technical Operations Director @Envy Post Production
Member of the senior leadership team at one of the UK\'s leading post-production facilities, with responsibility for operational strategy, technology investment, service delivery, and team performance across six sites and 200+ edit suites. Regularly advising on business strategy, commercial planning, and operational direction.• Advise board members on business strategy, operational direction, and technology investment - acting as a key bridge between day-to-day operations and strategic leadership• Play a leading role in major client relationships and commercial discussions, managing large pitches, contract renewals, and service-level negotiations with key accounts• Design and implement company-wide policies spanning security, client management, pricing strategy, and operational standards, creating consistency across a multi-site operation • Lead technology procurement and capital investment decisions, managing the annual budget across different business areas and presenting ROI-backed business cases to the board• Build and manage strategic technology partnerships with leading vendors worldwide, negotiating favourable commercial terms and early access to emerging platforms • Led the design and launch of ENVY Remote - an award-winning cloud-based editing and collaboration platform that repositioned the business for remote and hybrid production during and beyond COVID • Redesigned the end-to-end media pipeline incorporating automation and orchestration, increasing service margins and future-proofing the operation• Improved staff retention by 25% through the design and launch of a structured internal training and development programme• Introduced structured performance monitoring covering utilisation, client satisfaction, and service delivery, providing the data behind board-level strategic decisions
EDUCATION
University of Exeter
BSc (Hons), Computer Science
ABOUT JAI CAVE
I have spent 18 years at ENVY Post Production, growing it from the inside - from edit assistant to Operations Director, from a single site to five, and from a small team to a 60+ person operation trusted by the world\'s largest broadcasters.I\'ve led across every dimension of running a media business: people, technology, process, and client delivery, managing P&L-connected operations, building and leading high-performing teams at scale, driving technology investment decisions, and designing new revenue-generating services from concept to commercial launch.Key achievements:• Designing and launching ENVY Remote, an award-winning cloud-based editing and collaboration platform born out of the COVID crisis, which repositioned ENVY for a new era of remote and hybrid working • Growing a team from 10 to 60+ who deliver some of the world\'s largest shows • Centralising key services, driving a 30% reduction in costs whilst improving client satisfaction • Redesigning our media pipeline around automation and orchestration to future-proof the operation and increase service margins • Improving staff retention by 25% through the launch of a structured internal training programmeWhatever the challenge, my approach is always the same: see where the business needs to go next, then build the teams, systems, and culture to get there.
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