Jai Verma
Front Office Executive at Radisson Kufri
- Role
- Front Office Executive at Radisson
- Location
- Shimla, IN
- LinkedIn followers
- 500 followers
About Jai Verma
Enjoy the process more than the results.
Experience
Front Office Executive
Nov 2023 — Present
Staffing and Scheduling of the shift and allocation of duties.Implement systems and procedures that achieve higher cost efficiency and guest satisfaction.Ensure that the guest has a pleasant stay by supervision of-Room allocation -Smooth Check In & Check Out -Special requirements of the guest.Act as a \'One Point Contact\' for the guest; constantly interact with guests to solicit feedback.Ensure through regular monitoring of feedback, prompt, efficient and accurate service to all guests.Ensure that all the operational standards set for all the processes are followed.Maintain regular contacts with corporate and individual customers and build strong relationships with them.
Education
Bharat Institute of Hotel Management
Diploma in Hotel Management
2018 — 2019
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