Jai Smith

WORK HISTORY

ABOUT JAI SMITH

Experienced Finance Transactional & Operations leader, with experience across education, government, education and commercial sectors. Strong people leadership and change management skills delivering exceptional Customer Service, across Procure to Pay, Invoicing, Credit Control, Payroll and Banking Administration services.A strong leader with excellent people leadership experience, trained in emotional intelligence, unconscious bias, lean six sigma principles and more, with a proven ability to lead an operational workforce to deliver outstanding results, meeting and exceeding KPI’s and SLA’s.Proven track record of driving efficiency, change management & process improvement, cross functional working, people development, coaching, alignment of skills and embedding a continuous improvement culture.Excellent communicator at all levels, with sound knowledge and experience of managing client relationships, service delivery, third party contractual relationships and developing managers, team leaders and administrative staff.