Jai Singh
CRM Professional - Residential Real Estate
- Role
- Manager Crm at Mapsko Group
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Jai Singh
Result-oriented Professional with 10+ years of Organizational Experience in handling Customer Life Cycle Management and driving Operational Excellence in affordable, mid level and luxury Residence Segment across Real Estate Industry# Looked after the CRM back-end and front-end operations of 45+ residential projects # Daily Sales Report - Collaborate with sales team to pass leads from the existing set of customers interested in potential investments in the existing project# Documentation - Verification of KYC documents, Preparation of Provisional Allotment Letter, Apartment Buyer Agreement, Bank documents, Sub-Lease Deed and vetting of all the documents and MoUs for - assignment of rights, issuance of duplicate documents, possession of unit & fund transfer to other developers# Experienced in Backend and Frontend Operations (SAP & MS Office) including Payment plan, PAL, demand & receipt creation, credit note, unit cancellation & shifting, area change, name addition- deletion, third party ownership transfer, interest waiver, offer of possession, service request completion on SAP software, MS Office without any error & 100% quality# Computation of refund, brokerage, interest on outstanding amount, delay compensation, area increase discount, reconcile the final outstanding at OOP stage, stamp duty calculation# Follow up with Customers for post sale documents, payments and registration of unit, resolve raised query at my level or escalate the same to HoD# Specialized Customer Service Professional handling customer query, researching fraudulent activity
Experience
Manager Crm
Oct 2021 — Present · Gurugram, IN
Education
Delhi University
Bachelor's degree
2000 — 2003
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