Jai Shubham Mishra
Sccm Administrator @Concentrix
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WORK HISTORY
Sccm Administrator @Concentrix
Gurugram, IN
Analyzed and resolved server-side issues related to SCCM, Intune, and ensured smooth transactions between client and server using Azure Cloud.>Deployed and troubleshooted applications, packages, and updates; created collections, added boundary groups, and handled client installation tasks in SCCM.>Installed and maintained site system roles such as MP, DP, Reporting Service Point, Cloud Connection Point, and configured secondary servers for scalability.>Created and troubleshot CMG and Co-management for hybrid infrastructure environments.>Managed and troubleshot WSUS, SUP, and ensured accurate Group Policy application and resolution.>Created PKI certificates using Certificate Authority (CA) to support secure client communication.>Performed in-depth log analysis and evaluated system error reports to identify root causes, trends, and improve system performance.>Maintained SQL Server reports and wrote SQL queries for database modifications; created Power BI dashboards to visualize key metrics.>Built and maintained Configuration and Compliance Policies in Intune for Windows, Android, and Mac, including Windows Autopilot (OOBE) setup. knowledge of graph explorer.>Working with Azure services including Storage, Virtual Machines, and Graph Explorer to support cloud operations and deployments.>Instituted automation scripts with PowerShell to streamline SCCM and Intune administrative workflows, reducing manual intervention and minimizing deployment errors across complex enterprise environments.
EDUCATION
GITAM Deemed University
BCA - Bachelor of Computer Application
GITAM Deemed University
Master of Science - MSc
ABOUT JAI SHUBHAM MISHRA
Experienced in managing and troubleshooting SCCM, Intune, and Azure-based infrastructures. Skilled in application deployment, server role configuration, hybrid cloud (CMG/Co-management) setup, and secure client communication using PKI certificates. Proficient in WSUS, SUP, GPO resolution, SQL reporting, Power BI dashboard creation, and maintaining compliance policies across Windows, Android, and Mac platforms. Strong background in Azure services including Virtual Machines, Storage, and Graph Explorer.
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