Jai Jaisinghani
Senior Service Delivery Manager at LTIMindtree | Global Delivery Leader | Digital Workplace Leader | Growth Enthusiast | Cloud Specialist
- Role
- Senior Service Delivery Manager at LTIMindtree
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Jai Jaisinghani
Cloud Veteran, Visionary and Transformational leader, managing cross-functional delivery…
Experience
Senior Service Delivery Manager
Apr 2021 — Present · Mumbai, IN
Speaheading global deliveries for Cloud Paradigms (Cloud Strategy, Cloud Design & Architecture, Cloud Operations, DevOps,) Infrastructure Monitoring, ITSM (service now), and Agile Strategies• Holds strong competency in service desk implementation using ITIL standards for Incident Management, Change Management & Problem Management modules at both domestic & global levels.• Transforming business through identifying scope for automation, setting up & and stabilizing the offshore team from scratch & enhancing organizational productivity and performance through technology analysis• Amplified the operational capabilities in line with global sector trends and developments to maintain the leadership position of the company; optimizing operational efficiency for Profit & Loss Management• Devising SBU Services in multifaceted IT verticals & blending enhanced User Experience & Digital Transformation• Recognized for taking on major initiatives and adapting to rapidly changing environments, and resolving mission-critical issues to ensure bottom-line successLeading offshore delivery management for Komatsu America with 10 technical resources from Database, DB2iSeries, Identity management and Job scheduling scattered across India and USLeading ITSM delivery for change and MIM alongwith reporting
Education
SES Khemani High School
SSC
1985 — 1991
Luma Institutes
Practioner
Indian Institute of Management Kashipur
Executive Management Certification
2017 — 2018
K.J.Somaiya
Engineering
1993 — 1996
C.H.M College
HSC
1991 — 1993
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