Jahnvi Sharma

Software Engineer in Test-1 @Deutsche Telekom Digital Labs

Gurugram, IN

Drive end-to-end quality assurance and automation efforts within the Campaign POD of One Mind, focusing on scalable and reliable outbound campaign systems.• Collaborate with cross-functional teams to design and validate outbound campaigns including Call, SMS, RBM, Mandatory Communication, Email, and Letters—ensuring seamless delivery to end users across Germany.• Spearhead the QA testing strategy for high-impact channels like RBM, SMS, and Call, directly contributing to increased revenue and user engagement.• Played a key role in the initial setup and execution of TDG_Outbound campaign, a pan-Germany initiative covering multiple interactions and campaign types.• Enhance backend validation processes through hands-on experience with data tools like Amazon AWS, Athena, Airflow, Kafka, OpenSearch, and leverage Grafana dashboards to monitor system health and campaign performance.• Collaborate on campaign logic, targeting matrices, and tariff exclusions to optimize delivery pipelines and user segmentation.• Owned and maintained test case reporting and documentation using XRAY in Jira, enabling transparent tracking of bug count, execution coverage, and QA strategy per ticket.• Innovated QA workflows by leveraging AI in automation, boosting efficiency in regression and sanity testing cycles while reducing manual overhead.• Received an official Certificate of Excellence for outstanding performance during Q2 2025, recognizing technical depth and consistent delivery quality.

Kamal Public Senior Secondary School

High School Diploma

Jagan Institute Of Management Studies(JIMS Rohini)

Bachelor's degree