Jahkeim Lee Ibm Cloud
Professional Services Implementations @Thomson Reuters
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WORK HISTORY
Professional Services Implementations @Thomson Reuters
Lead 20+ concurrent SaaS and ERP implementation projects across enterprise clients, valued at $5M+ total. • Manage full project lifecycle including scoping, stakeholder alignment, risk mitigation, UAT, go-live, and hypercare. • Coordinate post-deployment support teams to ensure seamless handoff and strong client satisfaction. • Deliver over $1.2M in new revenue by optimizing implementation velocity and repeatable onboarding frameworks. • Define stakeholder communication strategies, reporting cadence, and risk mitigation frameworks. • Provide post-implementation tech support and troubleshooting across enterprise clients.
ABOUT JAHKEIM LEE IBM CLOUD
I am a results-driven Implementation & Delivery professional with 8+ years of…
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