Jahaven Haye

About Jahaven Haye

A poised leader with a distinctive chameleon like work ethic. My diverse background and…

Experience

1. Area Manager Ii

   Amazon

   Aug 2022 — Present

   Improved Job Rotation compliance from 78.20%[June ‘24] to 81.26%[Dec ‘24], ensuring better associate engagement and operational safety.• Achieved a Peak YoY improvement from 59.51%[Dec ‘23] to [72.81%[Dec ‘24], reflecting better process adherence and flow management.• Helped increase cost from 39.45 TPH [Dec ‘23] to 45.75 TPH [Dec ‘24], demonstrating consistent focus on operational efficiency.• Leadership Behavioral Index (LBI)- Achieved 100% LBI for both Sep & Oct 2024, by driving continuous engagement through shoutouts and recognition programs. Work closely with PXT to run engagements supporting the surrounding community and youths.(Clothing Drives, Toy drives, Donation pick up for community partners)- Took ownership of the site’s LBI in November, helping managers to replicate the improvement. 81%[Nov ‘23] to 83%[Dec ‘24]• DGR6 STA- Trained a new UTR AM on Dock Operations, effectively transitioning them from OTR. Demonstrated the ability to influence multiple site-level performance metrics and mentor upcoming leaders- Delivered measurable MoM Improvements:[Aug ’24 to Oct’24] TPH: 48.7 to 56.9 [17% Improvement] Job Rotation: 77.91% to 83.11 [7% Improvement] Stow WIP Compliance: 56.1% to 61.1%[9% Improvement]• L.E.A.D Academy The LEAD Academy is a six-month development journey, focused on confidence building, improving sense of community and support, and accelerated learning opportunities to maximize the potential of the Black Area Manager population.

Education

• Grand Valley State University

  Bachelor of Science - BS, Communication and Media Studies

  2018