Jahan Shafizadeh
- Role
- VP Product at Esalon
- Location
- Lafayette, CA, US
- LinkedIn followers
- 500 followers
Experience
VP Product
Mar 2022 — Present · Los Angeles, CA, US
Reinvented eSalon Product team as a people-first/data-driven organization from the ground up. Developed team charter/vision, short/long-term roadmap, RACI, product development process, etc.* Directed team of 10 (Product Management, UX, Analytics, & Product Marketing). Accountable for 3 direct-to-consumer luxury eCommerce brands, across 16 countries/languages, including all aspects of the customer experience & B2B marketplace integrations.* Drove AI/Machine Learning initiatives to detect high churn/high LTV customers and identify win back/share-of-wallet opportunities.(Responsible for all Analytics and BI Reporting.)* Guided eSalon into new product lines and market expansion, while turning around a downward trend in existing customer subscription rates & mobile sales.
Education
University of Washington
Doctor of Philosophy (PhD), Chemical Engineering
1995 — 1999
École Supérieure de Commerce Et de Management - ESCEM
Master of Science (M.S.), Industrial Management
1999 — 2000
University of California, Davis
Bachelor of Science (BS), Chemical Engineering
1990 — 1995
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