James Halter
Senior Technical Solution Manager @BlackBerry
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WORK HISTORY
Senior Technical Solution Manager @BlackBerry
SKILLS
ABOUT JAMES HALTER
Currently open to opportunities in solution engineering, cybersecurity pre-sales/post-sales, or technical consulting—either hybrid or remote—within Germany or internationally.I’m a bilingual (German/English) solution engineer and technical consultant with 15+ years of experience supporting enterprise and government clients across the DACH region. My work spans the full technical customer journey—from pre-sales solution design and demos to hands-on deployment, optimization, and training.At BlackBerry, I’ve been responsible for both pre- and post-sales support for our full cybersecurity and secure communication portfolio, including BlackBerry UEM, Cylance Security Suite (EDR/XDR, ZTNA, DLP), AtHoc for crisis communication, and SecuSuite for secure government communication. I also led successful Samsung Knox integrations for secure mobility and MDM.My core strengths include:• Solution Engineering o Crafting and presenting tailored solutions, leading proof-of-concept deployments, and aligning technical value with business priorities.• Cybersecurity Expertise o Demonstrating how AI- and ML-based threat prevention (e.g. CylancePROTECT, CylanceOPTICS, AVERT) helps reduce dwell time, stop zero-days, and improve SOC efficiency.• Customer Enablement & Training o Conducting hands-on onboarding sessions for partners, MSSPs, and end users, and delivering post-sales configuration, troubleshooting, and optimization support.• Field Collaboration & Product Feedback o Working with threat intelligence, product, and engineering teams to provide real-world feedback and improve detection models and usability.• Sector Experience o Deep familiarity with compliance, operations, and cybersecurity in government, finance, healthcare, manufacturing, critical infrastructure, and automotive.I’ve supported complex deployments, responded to RFPs/RFIs, delivered live workshops, and spoken at events like it-sa Nürnberg. What drives me is helping customers achieve measurable risk reduction and long-term value through secure, scalable, and user-friendly solutions.
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