Jagpreet Singh Hardil
Specialist is Infra Platforms Scheduling @CPKC
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WORK HISTORY
Specialist is Infra Platforms Scheduling @CPKC
Calgary, AB, CA
EDUCATION
St. Clair College
International business management
Nagpur University
BCA
Sikkim Manipal University - Distance Education
Master of Computer Applications - MCA
ABOUT JAGPREET SINGH HARDIL
Experienced IT professional with over 8 years of hands-on experience, specializing in cloud operations and infrastructure management. Recognized for a proactive approach and a strong ability to deliver results efficiently, even in high-pressure environments. Adept at leading project transitions and collaborating with cross-functional teams to ensure seamless integration and maintenance of critical systems. Skilled in ITIL practices and IT service management, with a proven track record of providing top-notch support to clients across various industries.With a background in leading projects for renowned brands like Tiffany & Co, Louis Vuitton, and Rogers Communication CA, I bring expertise in enterprise workload automation and control management. Proficient in BMC Control-M version 7 and 9, Virtual TOM (VTOM), and ServiceNow, I have successfully coordinated numerous CAB calls and disaster recovery activities, ensuring uninterrupted service delivery. My ability to mentor and train junior team members reflects my commitment to knowledge sharing and fostering a collaborative work environment.Key Skills: Cloud Operations, BMC Control-M, ITIL Practices, Enterprise Workload Automation, Infrastructure Management, Cross-Functional Collaboration, Project Transitions, Problem-Solving, ServiceNow, Control-M Version 7 and 9, Virtual TOM (VTOM), Service Level Agreement (SLA) Management, Disaster Recovery, Mentorship, Stakeholder Communication, Incident Management, Change Management
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