Jagmohan Aggarwal
General Manager @Paytm II Merchant Operations at Scale II Financial Services II Digital Payments II E-Commerce
- Role
- General Manager at Paytm
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Jagmohan Aggarwal
Passionate business leader with 16+ years of extensive exposure across Online & Offline Payments, Financial Services, E-Commerce, Energy & Distribution. Extremely focussed about AI led solutioning, leveraging Innovative technology, creating scale for millions with great detailing. Proven expertise in building and managing clients whether Government and Private players, leading large teams keeping an overall view of Regulator, Customers and Management.Currently leading PAN India merchants\' onboarding due diligence (KYC, Profiling, Risk Exposure & Mitigation) and Banking partnerships for various payment offerings (QR, EDC, Soundbox, Payment Links and Gateways) at One97 Communications Ltd, a pioneer in Indian and International digital payments.Areas of Expertise -o Ideating & Initiating from the scratch (0 to 1) and scaling up/ down rapidlyo Building and Leading Complex and Diversified teams of all sizeso Expertise across multiple verticals and functions with massive scaleo Strategizing Revenue Growth and Bottom line improvement opportunitieso Strategic thinking combined with multi-dimensional controlo Strong Stakeholder management, Unmatched operational effectiveness and Cost Optimization
Experience
General Manager
Apr 2025 — Present · Gautam Buddha Nagar, IN
Leading onboarding operations for the Payments Business at One97 Group, including KYC processes, Pre-onboarding due diligence, Profile updates and Banking relationships- Strengthening tech-driven onboarding solutions for better regulatory compliance and operational controls- Developing high-performing large sized teams through strategic hiring, talent development, and cross-functional optimization- Manage relationships with acquiring bank partners to ensure smooth operational alignment- Optimized team size by 35%(400 to 240) within 6 months adding to bottom-line performance
Education
Northern Consortium, UK
Pre-MBA, Business Administration and Management, General
2007 — 2008
Maharshi Dayanand University
Master of Business Administration (MBA), Marketing/Marketing Management, General
2008 — 2010
Maharshi Dayanand University
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
2003 — 2007
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