Jag Mishra
Head of Project and Programme Assurance @Capita
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WORK HISTORY
Head of Project and Programme Assurance @Capita
EDUCATION
University of Oxford
BA (Hons), Modern Languages, Spanish with Linguistics
ABOUT JAG MISHRA
I am a results-driven professional with a proven track record in implementing and enhancing Portfolio, Programme, and Project Management Practices. My expertise lies in tailoring PMO Governance to specific industry needs, developing comprehensive Transformation Roadmaps aligned with Target Operating Model principles. Leveraging my skills in Agile Practices for Business Change, I optimise efficiency in deliverables.In leadership roles, I excel in Portfolio Planning and Prioritisation, ensuring feasibility and generating fit-for-purpose Capacity Plans and Portfolio Risk Assessments. My proficiency extends to designing business change and readiness workstream organisations, guaranteeing clear roles, accountabilities, and governance forums while aligning with business case, benefits, and outcomes.I have successfully delivered business change and readiness for critical functional changes, covering people, process, systems, structure, training, communication, and culture/behaviours. My establishment of governance and assurance for smart deployment, routine monitoring, and reporting demonstrates my strategic approach to change management.Recognised for achieving senior stakeholder buy-in through effective influencing and negotiation, I simplify business change deliverables, including impact assessments, ensuring readiness for go-live decisions. Positive feedback from leadership teams and steering committees indicates to my ability to sustain business change for key capability releases.To conclude, I bring a wealth of skills in Portfolio Management, PMO Governance, Transformation Roadmap Development, Agile Practices, Stakeholder Management, Business Readiness, Governance and Assurance, and Strategic Influence to drive impactful and positive outcomes in dynamic environments.
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