Jagjit Singh Maan

Sr Key Account Manager @Shipglobal.In

New Delhi, IN

Acting as the primary point of contact for client escalations, quickly addressing issues to maintain high levels of customer satisfaction.• Prepare and present regular performance reports to senior management, outlining account status, challenges, and strategic recommendations.• Fostered strong relationships with key stakeholders, both internally and externally, to enhance collaboration, increase the business revenue and drive successful outcomes.• Analysing customer feedback and satisfaction surveys to enhance service offerings and improve client retention.• Develop tailored proposals that align with clients\' strategic goals, demonstrating how our export shipping solutions can drive their success.

Suresh Gyan Vihar University

Bachelor of Commerce - BCom