Jagjit Singh
Frontend Manager @Walmart
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WORK HISTORY
Frontend Manager @Walmart
Dartmouth, NS, CA
Key Responsibilities: • Lead, coach, and support cashiers, SCO hosts, and customer service associates • Ensure a positive customer experience through strong greeting standards and service recovery • Oversee front-end operations including registers, self-checkout, returns, and customer service desk • Monitor cash handling, till accuracy, and front-end controls to reduce shrink • Ensure compliance with company policies, procedures, and safety standards • Manage scheduling, breaks, and coverage to meet business needs • Address customer concerns professionally and resolve issues in a timely manner • Partner with AP and store leadership on loss prevention and front-end standards • Drive associate engagement, accountability, and performance through daily coaching
EDUCATION
Herzing College
AEC / DEP or Skilled Trade Certificate, Computer Science
Way to west academy
Diploma, Tally and Accounts in Computer Science
Mbkm kaler international public school
+2 non-medical in Science
ABOUT JAGJIT SINGH
At Walmart, our team leverages a comprehensive background in Computer Science from Herzing College to drive retail management strategies that propel sales and manage expenditures effectively. We utilize our IT and networking skills, particularly in Ethernet VPN and Windows Networking, to ensure smooth store operations and compliance with industry standards.The values of adaptability and customer satisfaction guide us in responding to market shifts and community needs. Through a combination of hands-on experience and educational foundations, we\'ve crafted an environment that prioritizes customer experience and store safety, reflecting our commitment to the store\'s financial and communal success.
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