Jagger Paoletti

About Jagger Paoletti

I am an operations and leadership professional with over 9 years of management experience…

Experience

1. Practice Manager

   Orlando Health

   Mar 2023 — Present

   Lead daily operations for two specialty clinics, managing 12 staff and 3 providers (previously up to 19 staff across three clinics and six providers). Streamlined the referral management process for busy urology, gastroenterology, and vascular surgery clinics, improving patient access and provider scheduling efficiency. Oversaw and trained front desk teams, increasing point-of-service collections and outstanding patient balance collections by an estimated 50%. Collaborated with senior leadership to monitor practice budgets, control expenses within targets, and align FTE staffing models with operational goals. Facilitated the organization’s EMR transition from Athena to Epic, supporting change management initiatives and implementation of new scheduling, billing, and clinical documentation workflows. Supported credentialing processes by gathering and submitting required physician documentation and facilitated routine coding audits to ensure compliance and revenue optimization. Onboarded and offboarded multiple physicians, overseeing orientation, systems access, and operational setup to ensure smooth provider transitions. Trained staff on EMR best practices, workflow optimization, and compliance standards, contributing to improved patient wait times and satisfaction scores.

Education

• US Army Department of Combat Medic Training

  Combat Medicine

  2008 — 2008

• Eastern Florida State College

  Bachelor's degree

• Florida Institute of Technology

  Master of Business Administration - MBA