Jagan Shanmugam
Data Scientist @MBition
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WORK HISTORY
Data Scientist @MBition
Berlin, DE
Internal Knowledge Assistant | Langchain, LLaMaIndex, PGVector, Azure OpenAI, RAG• Devised the business case for the Knowledge Assistant, enabling easier and more efficient access to useful informationinstead of wasted effort on searching & processing information from silo-ed and sometimes outdated sources.• Designed the architecture for the Interface and Backend considering data security and governance.• Implemented Data Ingestion pipelines to vectorize multimodal data from Confluence, JIRA, Gitlab, and internal tools.• Deployed a FastAPI backend to serve requests from multiple frontends including Rocket.Chat and a web app.ExploreMe - HeyMercedes Voice Assistant | BERT, MLFlow, Databricks, PromptFlow, Azure CognitiveSearch• Devised and implemented a BERT-based binary classifier to identify Car Info Requests from all utterances.• Trained & Evaluated the classifier based on the dataset curated from real driver utterances for six languages.• Integrated the classifier in the Mercedes Voice Assistant Platform via Kubernetes to serve requests from drivers on-road.• Having solved the needle-in-the-haystack problem with domain-specific binary classifier, assisted in the development of anensemble-based domain classifier and User-Manual Augmented Generation module.• With data-driven feature development and prioritization, identified 6 features that led to an increase in feature coverageby 51%, Analyzed PROD utterances and benchmarked NLU providers, detected feature scope gaps, and derivedimprovements for existing voice assistant domains.Telelog - Driver & Vehicle Data Analytics | Tableau, Databricks, PySpark• Analysed millions of trips from the Mercedes fleet for a variety of features from the infotainment system.• Closely collaborated with the business teams to drive data-driven product & feature decisions.
EDUCATION
University of Stuttgart
Master of Science - MS, Information Technology
College of Engineering, Guindy
Bachelor of Engineering (B.E.), Electronics and Communication Engineering
SKILLS
ABOUT JAGAN SHANMUGAM
Data Science at MBition GmbH
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