Jagannathan M
Account Delivery Manager at HP India Sales Pvt Ltd
- Role
- Account Delivery Manager at Hp India Sales Pvt Ltd
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Jagannathan M
B.E,MBA,ITIL V4 with 20 plus years of cross cultural experience in Service Delivery of…
Experience
Account Delivery Manager
Oct 2019 — Present · Chennai, IN
Lead service delivery operations for PC & Print accounts originating from South India.Manage SLA/TAT compliance, partner coordination, contract administration, and client satisfaction.Drive operational excellence via change and incident management processes and inventory control.Multiple recognitions for exceptional service delivery and customer focus.
Education
Annamalai University
Bachelor of Engineering
1997 — 2001
University of Madras
Master of Business Administration
2011 — 2013
Skills
- Business Process
- Product Management
- Crm
- Itil
- Managed Services
- Team Management
- Outsourcing
- Solution Selling
- Operations Management
- Management
- Team Building
- Sales Management
- Service Delivery
- IT Service Management
- Program Management
- Key Account Management
- Business Development
- Vendor Management
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