Jagan Munusamy
Associate Business Manager @ Accenture| D365 FnO SCM Expert| MBA in Finance, Operations
- Role
- Associate Business Manager at Accenture
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Jagan Munusamy
Experienced Lead Digital Functional Consultant with 7+ years in Microsoft Dynamics 365 Finance and Operations (D365 F&O), specializing in Supply Chain Management (SCM). Experienced in end-to-end implementations, including requirement gathering, sandbox and production environment configuration, module setup, testing, and deployment across Procurement, Inventory, Production, Planning and Warehouse Management. Leads a team of support engineers handling incident management, SLA adherence, and break-fix resolution, serving as the primary escalation point for complex issues and coordinating with Microsoft engineering teams to ensure timely solutions. Skilled in diagnosing functional issues, transaction errors, and data inconsistencies. Conducts end-user training, onboarding, and mentoring for new consultants, strengthening team capability and product adoption. Contributes to knowledge management by documenting resolved cases, creating diagnostic guides, and maintaining Microsoft-standard compliance. Combining functional expertise, leadership, and a customer-focused approach, I drive process efficiency, optimize supply chain workflows, and deliver measurable business value through D365 F&O solutions.
Experience
Associate Business Manager
Feb 2026 — Present
Education
J.J. College of Engineering and Technology
Bachelor of Technology, Information Technology
2011 — 2015
Amrita School of Business - Coimbatore
Master of Business Administration - MBA, Finance, Operations, Marketing and Data Analytics
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