Jagan Akula

About Jagan Akula

Seasoned professional with over two and half decades of multifaceted experience, I bring a wealth of dynamic and high-energy professional experience. My multifaceted background showcases leadership excellence in pivotal areas such as Business Development, Operations, P&L Management, Strategic Planning, Sales & Distribution, Franchise Operations, and Customer Experience. My expertise spans across diverse sectors including Telecom, IT Services, and Agri Business, with a proven track record in driving success in B2C, B2B, and Retail environments.My journey extends to a pivotal role at Vodafone Idea Limited, where I navigated through various leadership positions, consistently surpassing revenue targets and winning multiple awards. As the Zonal Business Head in Hyderabad, I successfully spearheaded initiatives that resulted in market leadership within one year in Rest of Telangana, showcasing my strategic thinking and operational expertise.My educational background includes an MBA in Marketing from Andhra University and a B.Sc. in Life Sciences from SV University. Committed to ongoing professional development, I stay attuned to industry standards and market factors. My skill set encompasses strategic planning, market and competitive analysis, team building, and fostering strategic alliances. Moreover, I possess a robust background in franchise operations, P&L ownership, and contract negotiations.Throughout my career, I have been at the forefront of innovation, having introduced and perfected the use of Mobile Number Portability (MNP) to boost market share during my tenure at Vodafone Idea Limited. I initiated and implemented a unique BMW working model, later adopted nationally, and launched 4G services in various cities in South India along with Chennai Metro, including being the first to introduce it in Vizag City.My accomplishments include obtaining Market Leadership, winning the Best Performing Zone Award eight times, achieving the highest market share gain year after year, and receiving recognition for outstanding contributions during the Hud Hud Cyclone disaster in Vizag City. I pride myself on a nomination for the Chairman\'s Award and being the first Zonal Head to achieve Zero LUSs (Low Utilization Sites).I am passionate about driving business-critical projects, fostering innovation, and propelling enterprise system performance to the next level. My mission is to continue making meaningful contributions to the industries I operate in, leveraging my extensive experience, strategic vision, and operational acumen.

Experience

1. State Head - Business Operations

   Birla White

   Jun 2024 — Present · Hyderabad, IN

   Sales Growth & Market Penetration: Develop and execute strategies to achieve sales targets and grow revenue. This includes identifying new business opportunities, entering new markets, and expanding the customer base. Channel & Distributor Management: Build and maintain strong relationships with distributors, dealers, and retail partners. Expand the distribution network by onboarding new partners and ensuring product availability through effective supply chain management. Team Leadership: Recruit, train, and guide the sales team to meet goals. Monitor performance through key metrics, provide ongoing training, and foster a positive and motivated work environment. Supply Chain Management & Operational Efficiency: Ensure the smooth flow of products from warehouses to market by coordinating with supply chain and logistics teams. Oversee inventory levels and address any supply issues to prevent stockouts or overstocking. Market Analysis & Strategic Planning: Keep an eye on market trends, customer preferences, and competitor activities. Use this information to adjust sales strategies, set competitive pricing, and work with the marketing team for better product positioning. Customer Relationship Management: Build strong connections with key customers, including contractors and builders, and provide tailored solutions to their needs. Address escalated complaints promptly to maintain customer satisfaction and brand loyalty. Financial Planning & Budgeting: Prepare sales and operational budgets, track expenses, and ensure effective use of resources. Regularly report on sales performance and financial metrics to regional leadership. Marketing & Brand Building: Collaborate with marketing teams to plan and execute product launches, promotional campaigns, and branding activities. Ensure strong visibility of the brand in the market through dealer displays, events, and customer engagement programs.

Education

• Sri Venkateswara University

  Bachelor's degree, Physical Sciences

• Andhra University

  Master of Business Administration - MBA, Marketing

Skills

• Channel Partners
• Vendor Management