Jagadish Pachiripalli

About Jagadish Pachiripalli

Over the past 15 years, I’ve built and scaled enterprise healthcare platforms across clinical workflows, utilization management, provider data, and claims systems—delivering products that drive measurable business impact in highly regulated environments.My product philosophy is simple:“Great products emerge when user needs, technological possibilities, and business objectives intersect.”I apply this principle across every roadmap, release cycle, and platform decision. Product Strategy, AI Enablement & DeliveryLed enterprise product strategy for UHG’s Clinical Platform supporting hospitals and usersManaged 60+ member Agile teams with 95% PI throughput across podsDefined scalable roadmaps integrating data, automation, and emerging AI capabilities to improve decision-making and outcomes🤖 Intelligent Automation & AI-Ready PlatformsDrove automation-led modernization across Prior Authorization and Provider Onboarding, creating foundations for AI-enabled workflowsPartnered with engineering and data teams to embed intelligence into clinical and operational workflowsActively working with GenAI concepts (LLMs, prompt-driven experiences, AI-assisted decision support) to evolve enterprise platforms toward next-gen intelligent systems Business Impact & Platform ModernizationGenerated $8M+ in business value through cloud migration, platform redesign, and intelligent automationEnabled 40% faster claim turnaround and 35% higher adoptionDelivered solutions designed for scalability, compliance, and future AI integration Technical & Architecture LeadershipLed development of 20+ RESTful APIs using FHIR/HL7, microservices, AWS, SnowflakeStrengthened data platforms with cloud-native architectures, interoperability standards, and performance-driven system designExperienced in AI/ML-ready architectures, observability, and secure data pipelines Leadership, Quality & GovernanceRecognized with multiple Product Excellence awards for innovation, zero-defect releases, and cross-functional alignmentStrong advocate for Responsible AI, data governance, and ethical product design in regulated domainsMy experience across APIs, automation, cloud platforms, and AI-ready enterprise systems positions me to lead GenAI-enabled product strategies, platform modernization, and intelligent SaaS products within and beyond healthcare.

Experience

1. Sr Technical Product Manager

   Optum

   Mar 2024 — Present · Hyderabad, IN

   At Optum, I lead product strategy and technical delivery for the enterprise Clinical Platform used across hospitals, providers, and operations teams.Business Impact Generated $8M+ business value through modernization and automation initiatives Improved claim turnaround by 40% and platform adoption by 35% Increased Agile delivery performance to 95% PI throughput across 5 pods Saved hours annually by automating Prior Authorization & Provider Onboarding workflowsProduct & Technical Leadership Directed development of 20+ RESTful APIs and microservices using FHIR/HL7, AWS & Snowflake Drove cloud migration and platform performance enhancements Partnered with clinical, business, and engineering teams to shape roadmap and feature design Mentored multiple product and engineering teams to mature Agile delivery practicesRecognition Multiple Product Excellence Awards for innovation, zero-defect delivery, and measurable business impact

Education

• Avanthi Institute of Engineering & Technology

  MCA, Computers

  2006 — 2009