Jag Uppal
Lead Service Designer @Mercator Digital
Signup · Get unlimited contacts
WORK HISTORY
Lead Service Designer @Mercator Digital
SKILLS
ABOUT JAG UPPAL
I’m a lead service designer with over 20 years of experience shaping digital and non-digital services across government, healthcare and broader public sectors. Starting as a front-end developer before transitioning into UX and service design, I bring a unique blend of technical expertise and design leadership. I help organisations untangle complex challenges, align stakeholders, and create services that work for people and scale for organisations.My work often involves guiding teams through discovery, creating service blueprints, and facilitating workshops to align policy, comms, and technical stakeholders. Alongside public sector projects, I’ve also supported private sector clients in e-commerce and financial services, bringing the same user-centred and strategic approach.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.