Jaffar Bashir

Experience

1. Deputy Manager

   Extramarks

   Aug 2022 — Present · Srinagar, IN

   Setting targets, creating performance plans and maintaining standardsfor sale representatives Planning the sales strategy and Optimization of sales Searching for clients especially Educational Institution like Schoolswho might benefit from the company’s products Negotiation of terms and contracts with clients Reporting to the Institutional Head and Business Unit Head. Plan and preside over weekly sales team meetingsMaintain a deep understanding of customer needs and monitor theirpreferences Resolve escalated customer issues and customer complaints regardingsales and service Tracking sales team metrics and sharing them with companyleadership Provide pre-sales and post-sales service support and assistance Attend marketing events (e.g. conferences or trade shows) representingthe company.

Education

• S P Hr. Sec

  High School, Economics

  2001 — 2003

• Vasanta High School

  Junior school, General Subjects

  1990 — 2001

• Amar Singh College

  Bachelor's degree, International Economics

  2003 — 2007

Skills

• Team Management
• Customer Experience
• Recruiting
• Pre-Sales
• Voice
• Training Needs Analysis
• Marketing Communications
• Budgets
• Sales Process
• Outsourcing
• Crm
• Employee Training
• Process Improvement
• Telecommunications
• Product Development
• Marketing
• Inbound Marketing
• Leadership
• Marketing Strategy
• Process Excellence
• Key Account Management
• Strategy
• Training
• Customer Satisfaction
• New Business Development
• Business Strategy
• Sales Management
• Telemarketing
• Business Process
• Call Center
• Team Building
• Team Leadership
• Business Planning
• Operations Management
• Strategic Planning
• Sales Operations
• Direct Sales
• Business Process Improvement
• Business Development
• Negotiation