Jafar Benayad
General Manager @Baywood Hotels Hotel Management & Development
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WORK HISTORY
General Manager @Baywood Hotels Hotel Management & Development
FL, US
Maintains compliance; implements federal, state, county, and city guidelines; follows Standard Operating Procedures. Hired and trained new team (in very competitive, shortfall labor market) within 95 days; built team engagement based on trust and ethics. Increased training time and focus on guest engagement, while delivering memorable experience to valued guests. Climbed company’s MPI index and Occ to 115.3% with percentage exchange of 4.1% in 4 months. Led area comp set market & ARI index 119.2% with 7 percent exchange; led comp set & RGI index 135.1% with percentage exchange of 8.8.
EDUCATION
European University - Belgium
Management & Business Administration
High Inst. of Econ & Soc. Studies - Belgium
Accounting, Finance, & Marketing
ABOUT JAFAR BENAYAD
Hospitality & Tourism | Hotel Management | Brand Building | Quality Assurance SUMMARY STATEMENT Top-performing professional with 20+ years’ experience working in the hospitality industry. Leverage new concepts and innovative practices to drive hotel profitability and exceed guest expectations. Seamlessly integrate brand vision, financial goals, and operational strategies. Provide excellent leadership, business intelligence (BI), and operational direction while overseeing complex hotel operations. Write SOPs by structuring operations for efficiency, accuracy, safety, and consistency. Franchise experience includes Wyndham, Choice, IHG, Hilton, and various independent hotels. Open to relocating. Willing to travel. Interested in working remotely. Fluent in Spanish & French. AREAS OF EXPERTISE Benchmarking • Hotel Management • Team Building • Training & Coaching • Safety • Marketing • Planning & Implementation • Project Management & Restructuring • P&L Management • Inventory & Cost Control • Financial Forecasting & Trent Analysis • Food & Beverage • Guest Relations • Retention Programs • Synergy Building • Business Development • Contract Negotiations & Star Report Analysis • Procedure Assessment & Redesign • Strategic Planning • Customer Relations Management • Operations Management • Quality Control • Marketing • Event Management • Strategic Orientation SKILLS Leadership • Communication • Critical Thinking • Detailed • Innovative • Multitasking • Integrity • Ethical • Motivated TECHNOLOGY LSS Six Sigma Green Belt • Microsoft Suite (Word, Excel, PowerPoint) • Point-of-Sale POS (Micros, Aloha, Intouch) • Accounting (M3, Peachtree, QuickBooks, HIA Acumatica) • Profit Management (ONQ/PEP, WynGuest, Jonas Chorum, Opera) • Human Resources (ADP, ECCA, Infinity) Member of PMI - Project Management Institute ID#31•••71 INDEPENDENT CERTIFICATIONS | COURSES Global Mutual Respect - Health and Safety - Code of Conduct • Data Safeguard - Integrity Nutshell: Inside Trading - Social Media - Use and Consideration • Travel Expenses - Careful Communication • Protect Information Assets: Intellectual and Software - Data protection in the EU Sarbanes Oxley and Internal Business Control: “The Sarbanes-Oxley Act of 2002 protects investors in publicly traded companies by requiring employees to improve the accuracy and reliability of corporate disclosures.”
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