John A. Forte
Sr. Solutions Specialist at Cvent
- Role
- Sr Solutions Specialist at Cvent
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About John A. Forte
Summary: • Client services and Customer Success technology specialist in the meetings, events, and hospitality management industry• Dedicated, detail oriented, problem solving, analytical, team focused individual• Leadership qualities emphasizing active listening, providing feedback, and valuing others• Proven excellent customer service and technical support background• Considerable experience in full-service corporate meeting, event, hospitality, and travel planning• Intermediate knowledge of all aspects of Microsoft Office and various software suites
Experience
Sr Solutions Specialist
Jan 2026 — Present · Philadelphia, PA, US
Customer Success and Product expert for Cvent\'s event management software, supporting clients and internal teams by providing training, technical guidance, troubleshooting, and strategic advice for event setups, feature implementation, and maximizing platform use to achieve event goals and ROI.
Education
Ashford University
Bachelor of Arts (BA), Real Estate Studies
2016 — 2019
Community College of Philadelphia
Computer Science, Psychology courses
1999 — 2001
St. John Neumann High School
High School Diploma
1988 — 1992
The University of Arizona Global Campus
Master of Arts in Organizational Management (MAOM), Specialization: Organizational Leadership
Villanova University
Business courses
1992 — 1995
Skills
- Microsoft Word
- Budgets
- Database Management
- Powerpoint
- Microsoft Excel
- Time Management
- Hospitality Management
- Salesforce.com
- Negotiation
- Microsoft Office and Various Operating Systems
- Marketing
- Social Media
- Travel Management
- Database Admin
- Event Management
- Meeting Planning
- Program Management
- Hotel Chain Management
- Hospitality
- Consulting
- Contract Negotiation
- Leadership
- Corporate Events
- Poker
- Food & Beverage
- Av
- Customer Service
- Vendor Management
- Hotels
- Team Building
- Management
- Event Planning
- Coordinating Events
- Account Management
- Technical Support
- Outlook
- Microsoft Office
- Sales
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