Jayaraam V

About Jayaraam V

I work as an Analyst at Tata Communications, where I focus on usage‑based service operations, process reliability, and improving scalable workflows across fast‑moving technology environments. My role involves structured analysis, problem‑solving, and supporting efficient execution within high‑volume service models.Alongside my full‑time role, I continue to build Epitto, an international POS and ERP platform for restaurants, which I actively develop on weekends. I work across backend systems, integrations, and complete operational flows including QR ordering, table management, billing, and accounting sync. I apply a finance‑first approach to maintain transaction accuracy, reporting integrity, and operational control.Across both roles,I stay focused on:• Building dependable, production‑ready systems• Practical automation that simplifies real‑world operations• Managing pilots, onboarding, and early‑stage product rollouts• Strengthening processes through clarity, structure, and iterationOpen to connecting with people working in SaaS, POS, ERP, platform operations, workflow automation, and technology‑driven service models.

Experience

1. Analyst Ubs

   Tata Communications

   Mar 2026 — Present · Chennai, IN

   As an Analyst within the UBS function at Tata Communications, I support usage‑based service operations through structured analysis, workflow improvements, and reliable execution across high‑volume platforms. My work involves maintaining operational accuracy, optimizing processes, and contributing to scalable service models used across the organization.Key Responsibilities:• Supporting usage‑based service operations and internal processes• Analyzing operational data to enhance accuracy and reliability• Working across teams to streamline workflows and reduce friction• Contributing to system improvements, documentation, and execution standards• Ensuring consistency, quality, and smooth functioning of service operations• Supporting automation and refinement of recurring operational tasksFocus Areas:• Process optimization• Structured analysis and reporting• Platform reliability• Scalable operational workflows• Continuous improvement in service performance

Education

• Seventh Day Adventist Higher Secondary School

  High School Diploma

  2016 — 2017

• Tagore College Of Arts And Science

  Bachelor of Commerce - BCom, Business/Commerce, General

• Seventh Day Adventist Higher Secondary School

  High School Diploma

  2018 — 2019

• Pondicherry University

  Master of Business Administration - MBA, Financial technology