Jad Ghie
Product Owner @Bell
Ottawa, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Mar 2024 — Present
Product Owner @Bell
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Ottawa, ON, CA
EDUCATION
1998 — 2002
Algonquin College of Applied Arts and Technology
Diploma
SKILLS
OutsourcingTechnical SupportWirelessCustomer ExperienceService DeliveryTeam LeadershipMplsCustomer SatisfactionVoipManaged ServicesIptvData CenterProfessional ServicesBroadbandNetwork DesignTestingAvayaStrategyContact CentersVendor ManagementLeadershipTroubleshootingProduct ManagementIntegrationTeam ManagementMobile DevicesUnified CommunicationsCustomer RetentionCall CentersTelephonyCall CenterTelecommunicationsManagementSolution SellingWorkforce ManagementNetworkingIp
ABOUT JAD GHIE
A bilingual senior manager with 10 years of leadership experience within telecommunication industry, specializing in technical support, customer service, and process improvement. A dedicated, knowledgeable, dynamic manager with proven analytical, design, resource management, and technical skills. Major strengths include people management, coaching, and data analysis.
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