Jaden Bigio

Cloud Engineer & Business Systems Analyst @Deltaclaims.Ai

Fort Lauderdale, FL, US

Conducting strategic assessment, SWOT analyses, and customer development research, reporting directly to leadership for alignment of product development with defined customer verticals, cutting sprint times by 40 percent. • Integrating HubSpot and Jira to create efficient support channels while informing product development, marketing, and sales efforts, slashing ticket resolution times by 60% and enhancing UX visibility through agile methodologies. • Developed API integration between Stripe and backend dependencies with AWS Lambda, automating CRM workflows to streamline sales pipelines, halving sales team response times. • Represented the development team at three trade shows, engaging with prospective customers to present the software’s vision and use cases across P&C insurance industry practices, converting over 30 leads to sales meetings.

University of Florida

Bachelor of Science - BS